Gupta Ceramic respects your privacy. This Privacy Policy explains how we collect, use, store and share personal information when you visit https://guptaceramic.com, contact us or purchase our products.
1. Who We Are
Business Name: Gupta Ceramic
Legal Owner / Entity:
Address: Khurja, Uttar Pradesh, India.
Email: info@guptaceramic.com
Phone: +91 9193900503
2. Information We Collect
Depending on the features you use, we may collect:
- Your name, email address and phone number.
- Billing and delivery addresses.
- Business name and GST details, where supplied for wholesale orders or invoicing.
- Product selections, quantities, order history and payment status or transaction references.
- Account registration details, if you create an account.
- Messages, enquiries and customer support correspondence.
- Technical information such as your IP address, browser, device details and server logs.
- Cookie and browsing information collected by enabled website tools.
3. How We Use Information
We use relevant information to:
- Respond to enquiries and provide quotations.
- Process payments, fulfil orders and arrange deliveries.
- Provide order updates and customer support.
- Handle cancellations, returns, replacements and refunds.
- Maintain accounts and necessary business records.
- Protect our website and prevent misuse or fraud.
- Send marketing messages where you have consented or where otherwise permitted.
You can request that we stop promotional messages by emailing info@guptaceramic.com.
4. Cookies and Analytics
Our website may use cookies for functions such as shopping carts, login sessions and saved preferences.
Enabled analytics, advertising and tracking tools: [List actual tools and their purposes, or enter “None”.]
Where required, we request consent before enabling optional cookies. You can manage cookies through your browser settings. Disabling essential cookies may affect website functions.
5. Payments
Where online payments are enabled, payment information is handled by the payment provider shown at checkout.
Payment provider(s): [Insert provider names and privacy policy links, or state that online payments are unavailable.]
Please do not send card details, PINs, passwords or OTPs through email, WhatsApp or website enquiry forms.
6. Sharing Information
We may share information necessary to provide our services with:
- Hosting, website maintenance and technical service providers.
- Payment processors.
- Courier and logistics partners.
- Communication and customer support providers.
- Professional advisers and authorities where legally required.
Relevant providers: [List actual providers and privacy policy links.]
Some providers may process information outside India. Where applicable, we take steps required by law for such processing.
7. Data Retention
We keep personal information for the period necessary to fulfil its purpose, manage disputes and meet applicable recordkeeping requirements.
Actual retention periods:
Enquiries:
Customer accounts:
Orders and invoices:
Information that is no longer required is deleted or anonymised, subject to legal retention requirements and backup cycles.
8. Security
We use reasonable technical and organisational safeguards to protect personal information. No online transmission or storage system is completely secure.
9. Your Requests and Choices
Subject to applicable law, you may request access to, correction of or deletion of your personal information, withdraw consent where relevant, or raise a privacy complaint.
Email info@guptaceramic.com with your request. We may verify your identity before responding. Information required for legal records or unresolved transactions may need to be retained.
10. Children’s Privacy
Our website is intended for adult customers and business buyers. We do not knowingly collect personal information from children. If you believe a child has submitted information, please contact us.
11. External Services
External websites and services linked from our website follow their own privacy policies. If you contact us through WhatsApp or another third-party platform, that platform also processes information under its own terms.
12. Updates
We may update this policy when our practices or website features change. The revised version and effective date will appear on this page.
13. Contact and Privacy Complaints
Gupta Ceramic
Privacy Contact: –
Address: Khurja, Uttar Pradesh, India.
Email: info@guptaceramic.com
Phone: +91 9193900503
